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Closing your account

What has to be finished first, and what's removed when you close your account.

You can close your account at the bottom of your Settings page by confirming your password. This can't be undone.

What has to be finished first

  • Any contracts that are still running have to be finished or cancelled.
  • Your balance has to be zero. Creators can withdraw it, and brands can spend or withdraw it, or contact us.
  • Any withdrawal in progress has to finish.
  • A workspace owner has to transfer ownership or remove their teammates, then move to the Starter plan so the subscription stops billing.

What happens when you close it

  • Your name, email, photo and sign-in details are removed, and you're signed out everywhere.
  • A creator's profile, social accounts and portfolio are removed, and any open applications end.
  • If you were the last person in a workspace, its open campaigns close.
  • Past contracts and payment records stay on file for the other party, and for as long as financial and legal rules require.

See our privacy policy for more on what we keep.

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