Withdrawing your earnings

Set up your payout account

Go to your Wallet page and choose Set up payouts. You'll finish the setup with Stripe, our payment provider, which may ask to confirm your identity and your bank details. We never see or store those details. You need to have confirmed your email first.

How much you can withdraw

• The minimum is shown on your Wallet page, and it's $20 by default.
• The most you can take out in one withdrawal is $100,000.
• You can withdraw anything in your available balance. Money on a contract that hasn't been approved isn't available yet.

What happens next

The amount leaves your wallet as soon as you ask for it, and shows as Queued, then Processing, then Paid in your payout history. We notify you once it's on its way to your payout account, and Stripe pays it out to your bank from there.

Our team sometimes reviews withdrawals before they go out, so one may stay queued for a while.

If a withdrawal doesn't go through

• Failed: the payment provider refused the transfer. The money goes straight back to your wallet, and we let you know.
• Declined: our team stopped it. The money goes straight back to your wallet, and the notification tells you why.
• Stuck on Processing: we couldn't confirm the result, so we retry safely rather than risk paying you twice. If that still hasn't settled it after about a day, a person checks with the payment provider and records what happened.

You can't close your account while a withdrawal is in progress, because the money might still come back to your wallet.