Deadlines and the delivery clock
When your delivery date is set, what extends it, and what happens if it passes.
When the clock starts
Each campaign sets a number of delivery days, which is copied into the contract when the brand hires.
- No product to ship: the clock starts when you're hired.
- Product to ship: the clock starts when the creator confirms it arrived, since they can't start without it. The brand records the shipping details first.
The due date shows on the contract. Creators get a notification and an email during the last 48 hours.
When a brand asks for changes
The creator always gets time to make them. If the original date is less than 7 days away, or has already passed, the new due date becomes 7 days from the request.
If the date passes with nothing delivered
Nothing happens automatically, and the creator can still deliver. But from then on the brand can cancel the contract and get the funds back. Either side can also open a dispute.
The brand's review window
Brands have a deadline too. Once work is submitted, it's approved and paid automatically if they don't respond in time. That's 14 days by default, and the exact date shows on the contract. The window stops if they ask for changes or a dispute opens.
Application deadlines
A campaign can have an apply-by date. After that date, it stops taking applications.
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