Two-factor and recovery codes

Turning it on

Go to Settings and choose Set up two-factor under two-factor authentication. Scan the code with an authenticator app, like Google Authenticator or 1Password, then enter the 6-digit code it shows. From then on, signing in asks for a code as well as your password, and that includes signing in with Google.

Recovery codes

Turning on two-factor gives you 10 recovery codes. Save them somewhere safe, away from your phone, because we only show them once. If you lose your authenticator, choose Use a recovery code when you sign in.

• Each code works once.
• We email you whenever one is used. If that wasn't you, change your password straight away.
• Settings shows how many you've got left.
• Choose Get new recovery codes and confirm your password to replace them. Your old codes stop working right then.

If you lose your authenticator and your codes

Contact us. We need to confirm it's really you before we reset it. After that you can sign in with your password alone, so set two-factor up again straight away.

Turning it off

Choose Turn off in Settings and confirm your password. Your account is then protected by your password alone, and your recovery codes stop working.