Reporting and blocking
Tell our team about a problem, or stop someone from contacting you, without putting a contract at risk.
Reporting
You can report a person, a brand, a campaign or a single message. Use the menu on a conversation, a creator's profile or a campaign, or the flag next to a message. Pick a reason and tell us what happened.
- Our team reads every report, and they don't tell anyone it came from you.
- We'll let you know once we've looked at it. We don't share the details of what happens next.
- You can have one open report on each thing at a time.
Having a problem with work on a contract, like a late delivery? Open a dispute instead, since that's what freezes the money.
Blocking
Blocking works between a brand's whole team and a creator. Use the same menu on a conversation or profile. Once either side blocks the other:
- Neither of you can start a conversation or keep one going.
- The brand can't invite or hire the creator, and the creator can't apply to that brand's campaigns.
- Any open applications and invites between you end.
We don't tell the other side that you blocked them. They'll just find they can't do those things, and they won't see who did what.
Blocks and contracts
A block never stops a contract that's already running. The work, the payment and any dispute all carry on, and you can still message each other until it's finished. That way, nobody's money gets stuck. Once nothing is running between you, the block applies to messages too.
Unblocking
You'll find everyone you've blocked in your Settings, with an Unblock button. If they've also blocked you, theirs stays in place.
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